Pricing
Flat-rate pricing for proactive IT support. No surprise bills, no nickel-and-diming — just a monthly cost you can plan around.
Three tiers built for easy comparison
Silver
Essential support for steady operations.
- Unlimited 24/7 remote support
- 24/7 security monitoring and response
- Device backup with monthly testing
- Quarterly onsite visit
Gold
Best for teams that need monthly onsite support.
- Everything in Silver
- Monthly onsite visit
- Asset & inventory management report
- Virtual CIO and business reviews
Platinum
Full coverage and dedicated training.
- Everything in Gold
- Unlimited onsite visits
- End-user training (2 hrs/month)
24/7 security monitoring and response is included in every plan.
See what’s included at each level
| Service | Silver | Gold | Platinum |
|---|---|---|---|
| User Support | |||
| Unlimited 24/7/365 remote monitoring and support | ✓ | ✓ | ✓ |
| Onsite maintenance and support | Quarterly | Monthly | Unlimited |
| Managed Security | |||
| 24/7 threat detection and response (MDR), including network security monitoring | ✓ | ✓ | ✓ |
| Account takeover protection (ITDR) | ✓ | ✓ | ✓ |
| Endpoint protection (EDR): next-generation antivirus on every managed device | ✓ | ✓ | ✓ |
| Email security: real-time phishing and impersonation protection | ✓ | ✓ | ✓ |
| Security awareness training with simulated phishing | ✓ | ✓ | ✓ |
| Managed device backup with monthly recovery testing | ✓ | ✓ | ✓ |
| Admin access control (privileged access management) | ✓ | ✓ | ✓ |
| Operational Support | |||
| Monthly executive report and IT budgeting | ✓ | ✓ | ✓ |
| Asset & inventory management report | - | ✓ | ✓ |
| Virtual CIO and business reviews | - | ✓ | ✓ |
| End-user training (2 hrs/month) | - | - | ✓ |
| Monthly investment per user | $115 | $155 | $180 |
User Support
Unlimited 24/7/365 remote monitoring and support
Silver: ✓ | Gold: ✓ | Platinum: ✓
Onsite maintenance and support
Silver: Quarterly | Gold: Monthly | Platinum: Unlimited
Managed Security
24/7 threat detection and response (MDR), including network security monitoring
Silver: ✓ | Gold: ✓ | Platinum: ✓
Account takeover protection (ITDR)
Silver: ✓ | Gold: ✓ | Platinum: ✓
Endpoint protection (EDR): next-generation antivirus on every managed device
Silver: ✓ | Gold: ✓ | Platinum: ✓
Email security: real-time phishing and impersonation protection
Silver: ✓ | Gold: ✓ | Platinum: ✓
Security awareness training with simulated phishing
Silver: ✓ | Gold: ✓ | Platinum: ✓
Managed device backup with monthly recovery testing
Silver: ✓ | Gold: ✓ | Platinum: ✓
Admin access control (privileged access management)
Silver: ✓ | Gold: ✓ | Platinum: ✓
Operational Support
Monthly executive report and IT budgeting
Silver: ✓ | Gold: ✓ | Platinum: ✓
Asset & inventory management report
Silver: - | Gold: ✓ | Platinum: ✓
Virtual CIO and business reviews
Silver: - | Gold: ✓ | Platinum: ✓
End-user training (2 hrs/month)
Silver: - | Gold: - | Platinum: ✓
Monthly investment per user
Silver: $115 | Gold: $155 | Platinum: $180
Add-on services
Network monitoring
24/7/365 support and maintenance for business networks.
$150 - $350 / month
IP phone systems
Remote monitoring and support for VoIP systems.
$75 - $150 / month
Server support
24/7/365 monitoring and maintenance per server.
$200 / month
Cloud tenant management
Azure, AWS, Microsoft 365, and Google Workspace management.
$200 - $250 / month
Website support
Security updates and minor content changes.
$150 / month
CRM management
HubSpot or other CRM platform administration and ongoing support.
$150 - $450 / month
Each plan includes discounted project rates. Schedule a consultation to review full coverage and custom pricing.
Ready to get started?
Schedule a consult to lock in a flat-rate plan with no surprise bills.