CompleteCare Plans
All-inclusive, always-on IT support for your entire business — at one predictable flat rate. No hourly charges. No surprise invoices. Know your bill each month.
Three tiers designed for how you work
Silver
Best for small teams that need reliable IT basics.
- Unlimited 24/7 remote support
- 24/7 security monitoring and response
- Device backup with monthly testing
- Quarterly onsite visit
- Monthly executive report and IT budgeting
Gold
Best for growing teams that need hands-on attention.
- Everything in Silver
- Monthly onsite visit
- Asset & inventory management report
- Virtual CIO and business reviews
Platinum
Best for businesses that want a full IT department.
- Everything in Gold
- Unlimited onsite visits
- End-user training (2 hrs/month)
Every plan includes proactive protection
Unlimited help desk
Call or email anytime for quick fixes and guidance.
Proactive monitoring
We catch and fix issues before they disrupt your business.
Secure backups
Reliable backups with fast recovery when needed.
24/7 security monitoring and response
Threat detection and response, account takeover protection, email security, security awareness training, backup, and admin access control, all aligned to the CIS Controls and included in every plan. Learn more
Vendor coordination
We work directly with your tech vendors so you don’t have to.
Transparent pricing
One flat monthly rate with no surprise bills.
Extend coverage where you need it
Cloud management
Microsoft 365, Google Workspace, Azure, or AWS — fully managed and secured.
Server & network
24/7 monitoring for servers, firewalls, and Wi-Fi infrastructure.
Phone systems
Reliable management and troubleshooting for your VoIP system.
Website support
Security updates and light content changes as needed.
Project work
Major upgrades or migrations handled by our expert team at partner rates.
Ready to get started?
Let’s discuss a flat-rate plan that keeps monthly costs predictable.