CompleteCare Plans

Overview

At ASON, we believe IT support should be simple, reliable, and worry-free. That’s why we offer our CompleteCare Plans — designed to give your business the right level of support, at one predictable monthly cost. No surprise invoices, no hidden fees — just expert care that keeps your systems running smoothly.

CompleteCare Plans

Silver Plan

Perfect for small businesses that need reliable IT basics without the extras.

• Unlimited 24/7 remote IT support for your team
• Security protection and data backups included
• Quarterly onsite maintenance visit
• Monthly health report and IT budgeting guidance

Gold Plan

Ideal for growing teams that need regular hands-on attention and added protection.

• Everything in Silver, plus:
• Monthly onsite visits
• Asset and inventory tracking
• Virtual CIO guidance to align IT with business goals
• 24/7 response for network and cloud issues

Platinum Plan

Best for businesses that want an all-inclusive IT department experience.

• Everything in Gold, plus:
• Unlimited onsite visits
• Employee training sessions (2 hours/month) to boost productivity with Microsoft 365 and other tools

Core Benefits (All Plans Include)

• Unlimited help desk — call or email anytime for quick fixes
• Proactive monitoring to catch problems before they disrupt your business
• Secure, reliable backups with fast recovery when needed
• Enterprise-grade protection against viruses, malware, and ransomware

Add-On Services

• Cloud Management: Microsoft 365, Google Workspace, Azure, or AWS — fully managed and secured
• Server & Network Management: Around-the-clock monitoring for servers, firewalls, and Wi‑Fi
• Phone System Support: Reliable management and troubleshooting for your VoIP system
• Website Support: Security updates and light content changes
• Project Work: Major upgrades or migrations, handled by our expert team at partner rates