Tired of being your own IT department?
ASON handles your help desk, 24/7 security monitoring, and cloud for one flat monthly price per user. Whether you've outgrown doing it yourself or your last provider stopped calling back, real people in York, PA answer the phone.
CompleteCare plans from $115 per user per month. See plans and pricing
What ASON handles for you
- Help desk and day-to-day IT support
- 24/7 security monitoring and response
- Email security, backup, and security awareness training
- Moves, adds, and changes for users, devices, and accounts
Sound familiar?
- You're wearing the "IT hat" on top of running your business
- Your current provider is slow or unresponsive
- Worried about cybersecurity but don't know where to start
- Technology is holding your team back instead of helping
- No clear plan for when something goes wrong
Switching IT providers is easier than staying stuck
We handle the handoff
We coordinate with your current provider and collect the credentials and documentation your business depends on.
Your team keeps working
The transition runs in the background. Nobody loses a day waiting on IT.
A local help desk after that
Your calls are answered by our team in York, PA, not an offshore queue.
Everything your business needs to run without IT headaches
Help Desk Support
Real people local to Central PA who pick up the phone and fix problems fast — not a ticket queue that takes days.
Cybersecurity
24/7 threat detection and response, account takeover protection, email security, backup, and security awareness training, all aligned to the CIS Controls and included in every plan. See what's included
Proactive Monitoring
We watch your systems around the clock and catch problems before they become emergencies.
Cloud & Microsoft 365
Setup, management, and support for Microsoft 365, email, file sharing, and cloud infrastructure.
Network Management
Wi-Fi, firewalls, switches, and VPNs — designed, maintained, and monitored by our team.
Onsite Support
When remote isn't enough, we come to you. Regular onsite visits included in every plan.
24/7 security monitoring and response, built in
A layered security stack aligned to the CIS Controls, monitored around the clock by a security operations center. It is part of every CompleteCare plan, not an add-on.
24/7 threat detection and response (MDR)
A security operations center watches your devices, accounts, and network around the clock and responds to threats as they happen.
Account takeover protection (ITDR)
Detects and stops compromised logins and suspicious account activity.
Endpoint protection (EDR)
Next-generation antivirus on every managed device.
Email security
Real-time phishing and impersonation protection.
Security awareness training
Short training plus simulated phishing so your team learns to spot attacks.
Backup
Managed device backup with monthly recovery testing.
Admin access control (privileged access management)
Admin rights are granted only when needed and removed automatically.
The fine print in "managed" IT
Most IT companies in Central PA offer what looks like a managed IT plan. You pay a monthly fee and get "unlimited support" — but read the fine print.
Support is only "unlimited" from 8 to 5, Monday through Friday. Need help at 5:30 on a Tuesday? That's hourly. Server goes down Saturday morning? That's hourly at a premium rate. Need someone onsite? That's a higher hourly rate. Onsite after hours? Even more. You're handed a rate card and left to figure out what your month is going to cost.
Your bill is tied to the health of your systems. Quiet month? Low bill. Bad month? Surprise invoice. There's no way to budget for IT when your spend is directly linked to how many things go wrong — and your provider has no financial incentive to prevent problems, because every break-fix call is billable revenue for them.
You end up rationing support. When you know a call after 5 PM costs real money, you start making judgment calls about what's "worth" reporting. Minor issues pile up. Things that should have been caught early turn into emergencies — which cost even more.
This was the model we used to run. It's the model most of our competitors still run. We moved away from it because we saw what it was doing to our own clients.
Our clients save thousands every year
Organizations switching from traditional IT billing models typically save 30–75% on IT costs while getting better coverage, faster response, and proactive security.
Situation: A small nonprofit with 2 users was considering canceling managed IT to save money by switching to hourly billing.
Result: CompleteCare costs $190/month. Equivalent hourly billing would have been $412/month just for support tickets — and $825/month if you include the 44 issues caught by automated monitoring that quarter.
Two aging PCs replaced at no additional charge under the plan.
Situation: A community organization with 3 users and 9 managed devices was paying $858/month under a typical "managed IT" model — remote support included but only 8-5, onsite billed hourly at $100/hr, no backup program, no network management, no M365 oversight.
Result: CompleteCare at $764/month — saving $93/month immediately while adding 24/7 support, device backup, network management, M365 administration, and IT budget planning. At typical utilization, effective savings of $393/month.
Eliminated the unpredictable onsite charges and the admin overhead of approving individual work orders.
Situation: A 9-location distribution company with monthly IT costs swinging between $3,200 and $5,000+ depending on what broke — no budget predictability, reactive-only support.
Result: CompleteCare at a fixed monthly rate with $1,100/month in included service value. Eliminated $2,000+/month cost variance. All locations now on proactive monitoring and security.
Went from reactive break-fix across 9 sites to proactive, unified management.
Figures reflect pricing at the time of each engagement.
One predictable bill. Everything included.
CompleteCare eliminates the rate card. You get truly unlimited 24/7 remote support, regularly scheduled onsite visits included, and proactive monitoring and security — all for one flat monthly fee per user. The only time hourly billing applies is if you need an unscheduled onsite visit beyond your allotted visits.
Some IT companies bill by the hour. Others say support is included — until you need help after hours, or require an onsite visit, or hit a service that "isn't covered." ASON's CompleteCare plans actually cover everything for one flat monthly fee per user. All devices, 24/7 support, regular onsite visits, no fine print, no surprise invoices.
Three plans. One price per user. No hourly billing.
Silver
- Unlimited 24/7 remote support, quarterly onsite visit, full security stack, monthly executive report and IT budgeting
Gold
- Everything in Silver, plus a monthly onsite visit, asset and inventory management report, and Virtual CIO and business reviews
Platinum
- Everything in Gold, plus unlimited onsite visits and end-user training (2 hrs/month)
The full security stack, including 24/7 security monitoring and response, is included at every tier.
What our clients say
"They do all of our IT work. Matt is our representative and he does a great job. Very accessible, friendly and always looking for our best interest."
Summit Grove Camp & Conference Center — New Freedom, PA
"Having ASON handle our IT has been really helpful for our church. They're quick to respond, easy to work with, and keep things running smoothly. What stands out most is how dependable they are—whenever something comes up, they take care of it. Their reliable support has made it easier for us to focus on ministry without worrying about tech issues."
New Life Assembly of God — East Berlin, PA
Ready to get IT off your plate?
Get a free IT assessment and find out what it looks like to have a real team behind your technology.